Professional practice means a social service professional (social worker, social auxiliary worker, child and youth care worker and child and auxiliary youth care worker are competent (have the specific knowledge, skills, professional judgement and person attributes) to practise his or her profession safely and ethically. Thus, social service professionals have the required prescribed qualifications, are licenced (registered) to practice and are conducting themselves in line with the standards for professional conduct.
Every person (including families, groups and communities) who receives a service provided by a social service professional may expect the following:
that he or she is registered as social worker, social auxiliary worker, child and youth care worker and auxiliary child and youth care worker with the SACSSP and provide proof of such registration.
he or she provides a quality and professional services in accordance with the standards of professional conduct associated with his or her profession.
he or she is competent and up to date in his or her area of work.
he or she complies with the provisions of legislation, policies and procedures in general and in particular to the specific social service being provided.
he or she adheres to his or her profession’s professional code of ethics.
The SACSSP is mandated by law and has disciplinary powers to receive and investigate all reports/ complaints regarding alleged unprofessional or improper conduct. Please see Lodging a Complaint for more information.